Skip to content ↓

Hertfordshire Council and partners Advice Lines

Neurodiversity Support Hub

For any queries or concerns you may have around Autism or ADHD. 

01727 833963

Opening times:
Monday, Wednesday, Friday 9am - 1pm
Tuesday, Thursday 9am - 3pm
Wednesday evenings 7pm - 9pm (by appt)
(closed bank holidays)

email: supporthub@add-vance.org
Find out more about Neurodiversity Support 

Under 5 years SEN advice and support

If you have concerns about your young child (0-5 years) and their development

01442 453 920 every Wednesday (term time only) 9am - 12pm and Thurs 1.30pm - 4pm

Find out more about the Early Years SEND team

Educational Advice for children in relation to physical or neurological development

Speak to a specialist advisory teacher about concerns you have about your child's physical or neurological development and how this might impact their learning. 

01442 453 920 every Monday (term time only), 1.30pm - 4pm

Find out more about the Physical and Neurological Impairment Team

Educational Advice for children unable to attend school due to medical reasons

For queries about educational support if your child or young person is unable to attend school due to medical reasons. 

01442 454 802 (school hours, term time only)
esmaenquiries@hertfordshire.gov.uk 

Find out more about the ESMA team

Occupational, physiotherapy and speech and language therapy advice

Get advice from occupational therapists, physiotherapists and speech and language therapists about your child or young person.

01923 470680 – select Option 3 for the therapy service. Callers then choose to use the service Advice Line (select 1) or to speak to an administrator (select 2).

Or email hct.cyptherapies1@nhs.net.

Find out more about the Integrated Therapies Service.

School nursing advice and support

The HCT school nurse duty line is available every weekday and can support you with any concerns you may have about your child or children's physical and emotional wellbeing.

Tel: 0300 123 7572  (Monday to Friday 9am - 5pm)

Advice in relation to School Exclusions or Suspensions

A general queries and advice line for schools, parents and professionals for matters relating to school exclusion and suspension.

Monday to Friday (term time only)
9.30am - 12.30pm and 1.30pm - 4.30pm 

Tel: 01992 555911
Email: statutoryschoolexclusionduty@hertfordshire.gov.uk 

Find out more about the Statutory Attendance Support Team

SENDIASS

Impartial advice and signposting related to education, health and social care.

Phone 01992 555 847

Email Info@hertssendiass.org.uk

Get Support from SENDIASS